Privacy Policy

When you visit the site, we automatically gather certain information about your device (viz. web browser information, IP Address, location, time zone, cookies).

Further Device Information is collected, again automatically, as you continue to navigate through the site. This includes information pertaining to web pages and/or products you have viewed, websites and the search history that brought you to the site, as well as data related to how you, as a user, interact with the site.

Cookies

These are data files that are placed on your device and/or computer, that often include an anonymous and unique identifier.

Log files

A tracking system that records your actions/activity on the site and gathers data such as ISP, Date and Time stamps, IP Address, browser type and the referring and exit pages.

Web beacons, Tags & Pixels

Electronic files that record information about how you browse the site.

Order information

When attempting to/making a purchase, information on your name, billing/shipping address, payment data (including credit card number) and contact information is collected.

*Personal Information refers to the collective gathering of information through both ‘Device Information’ and ‘Order Information’.

Device Information:

• Screening for potential risks and fraud (specifically your IP address)
• To generally improve the overall effectiveness of the site (user analytics on browsing patterns, assess the success of our marketing strategies, etc.)

Order Information:

Used in completing the action of fulfilling orders made on the site, to process payments, arrange shipping and delivery, generate invoices, assess potential risk and fraud, customer contact/communication emails/texts and/or order confirmations. Additionally, based on the consumer’s indicated preferences, for advertising and marketing purposes related to our products and/or services.

Data Retention

When an order is placed using the site, your Order information is stored and retained by us, up until and unless you request for said information to be removed/deleted.

Your Personal Information may be shared with third parties in order to assist us with the process of data collection as mentioned above (e.g. for SEO purposes and Google analytics).

In addition, your Personal Information may be shared as required to comply with specific regulations, laws, and other legal requirements.

Tracking

Please be informed that we do not adjust/alter the site’s data collection practices under any circumstances (as an example, receiving a Do Not Track signal from the consumer’s browser)

Rights

*Applicable to our European clientele in accordance with the GDPR

You have the right to access the personal information we have gathered, as well as the right to request your information be revised, updated and/or deleted. Should you wish to exercise this right, you may contact us at [email protected]

Please note that all information processed is for the purpose of fulfilling our contracts with you, as the client, as well as the general order of business/legitimate business interests detailed hereto. Further, please be informed that your information may be transferred outside Europe, including Canada and the United States.

Policy Revisions and Updates

We reserve the right to effect changes to the Data Privacy Policy as and when required and/or as mandated by legal, regulatory or operational circumstances.